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Skilled Occupation MANAGERS Hospitality, Retail and Service Managers > Miscellaneous Hospitality, Retail and Service Managers Call or Contact Centre and Customer Service Managers Customer Service Manager



CUSTOMER SERVICE MANAGER

    Alternative Titles:
      Client Service Manager
      Service Manager

    Plans, administers and reviews customer services and after-sales services, and maintains sound customer relations.

    Skill Level: 2


Average Income:
The average salary for a Customer Service Manager is $ 120,040 for male employees and $ 86,114 for female employees per year.
[See: www.abs.gov.au 1492 Call or contact centre and customer service managers - Employee Earnings and Hours, Australia, May 2016]



Australian visa options for Client Service Manager (Customer Service Manager)

Employer Sponsorship
Direct Entry
Permanent
Permanent
Skilled Occupation
ANZSCO Code
Assessing Authority
189 Visa
190 Visa
489 Visa
186 Visa
187 Visa
457 Visa
Customer Service Manager
149212
VETASSESS

Customer Service Manager categories in Group C.
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Sponsorship options for Service Manager (Customer Service Manager)
____________________________________________________________________________________________________________
190 Visa Sponsorship
489 Visa Sponsorship
Northern Territory (NT) (Darwin) Government Visa Sponsorship
NT NT
NTFor applicants who are able to provide evidence of positive employment prospects NTFor applicants who are able to provide evidence of positive employment prospects
NTFor Graduates in the NTNTFor Graduates in the NT
NTFor applicants who have strong family connectionsNTFor applicants who have strong family connections
NTFor applicants who meet the NT residency and work requirements (including 485, 417, 462 and 457 visas Holders)NTFor applicants who meet the NT residency and work requirements (including 485, 417, 462 and 457 visas Holders)
Nomination by South Australia State Government (SA) (Adelaide)
SAAvailable to all applicants including South Australian international graduates.
  • Low Availability
  • one year of skilled work experience in the past 3 years. See Work experience waiver
  • Proficient English (e.g. IELTS 7.0 in each band) (or Proficient Plus overall) ; Provisional 489 visa only
  • 49 years or less
  • Financial capacity
  • See Exemption considerations for International graduates of South Australia
  • Processing Times: 6 - 7 weeks (Current at: 13/7/2016)

List current as of 08/12/2016
SAAvailable to all applicants including South Australian international graduates.
  • Low Availability
  • one year of skilled work experience in the past 3 years. See Work experience waiver
  • Proficient English (e.g. IELTS 7.0 in each band) (or Proficient Plus overall) ; Provisional 489 visa only
  • 49 years or less
  • Financial capacity
  • See Exemption considerations for International graduates of South Australia
  • Processing Times: 6 - 7 weeks (Current at: 13/7/2016)
Eligible Postcodes: Entire territory (including Adelaide, Mount Gambier, Whyalla, Gawler, Port Pirie, Bridgewater, Port Augusta, Murray Bridge, Port Lincoln, Mount Barker, Victor Harbor and Aldinga Beach)


List current as of 08/12/2016
SA SA
Victoria State Nomination (VIC) (Melbourne)
VIC VIC
VIC For Graduates in Victoria:
  • completed a PhD in Victoria within the past five years.
  • IELTS: Minimum 6.0 in each band
VIC For Graduates in Victoria:
  • completed a PhD in Victoria within the past five years.
  • IELTS: Minimum 6.0 in each band
Skilled Migration Western Australia State Nomination (WA) (Perth)
WA WA
New South Wales (NSW) (Sydney) State Visa Sponsorship
NSW
NSW
Far South Coast
Mid North Coast
Murray
Northern Inland
Orana
Riverina
Southern Inland
Queensland (QLD) State Visa Sponsorship (Brisbane)
QLD QLD
QLD For PhD Graduates in Queensland:
  • Completed within the last two years
  • Have a positive decision on thesis
  • Sufficient funds
  • Sponsorship Fee: $ 200
Australian Capital Territory (ACT) (Canberra) Visa Sponsorship
ACT
  • Closed

  • Applicants working in Canberra are eligible to apply. Overseas applicants with an ACT job offer or close family member living in Canberra may be eligible to apply.

  • IELTS result with a minimum score of 6 (L, R, W), 7 in speaking and 7 overal; or OET result with a minimum grade B in all sections; or TOEFL iBT with a minimum score (L:12 R:13 W:21 S:23 overallL93); or PTE Academic with a minimum score of 50 (L, R, W), 65 in speaking and 65 overal; (For overseas residents)

  • Passport Holders of the following countries are exempt from submitting IELTS or OET: UK; Canada; New Zealand; US; or Ireland

  • Service fee: A$300

Effective 13 September 2016, applications for ACT nomination from overseas residents will not be accepted. The program reopens in July 2017.

ACT
Tasmanian (TAS) (Hobart) Government Visa Sponsorship
TASNomination Criteria:
  • Available to Tasmanian international graduates who studied for a minimum of one academic year (46 weeks);
    or
  • have formal job offer for a job that is based in Tasmania and in-line with applicant's skills assessment (for a minimum of 35 hours per week);
    or
  • have an immediate family member (parent, child, sibling, aunt, uncle, first cousin, or grandparent) permanently residing in Tasmania.
and

sufficient funds.

Processing Time: 20 working days

Sponsorship Fee: Nill
TASNomination Criteria:
  • Available to Tasmanian international graduates who studied for a minimum of one academic year (46 weeks);
    or
  • have formal job offer for a job that is based in Tasmania in any fields (for a minimum of 35 hours per week);
    or
  • have an immediate family member (parent, child, sibling, aunt, uncle, first cousin, or grandparent) permanently residing in Tasmania;
    or
  • Available to small business owners with past business experience and management expertise who have a business plan
and

sufficient funds.

Processing Time: 20 working days

Sponsorship Fee: Nill

Eligible Postcodes: Entire territory (including Hobart, Launceston, Devonpor, Burnie, Kingston, Ulverstone, Wynyard, George Town and Sorell)

489 Relative Sponsorship
StateDesignated Areas
NTAnywhere
SAAnywhere
VICAnywhere
WAAnywhere
NSWPost areas 2311-2312, 2328-2333, 2336-2490, 2535-2551, 2575-2739, 2787-2898 (anywhere except Sydney, Newcastle and Wollongong)
QLDPostcode areas 4019-4028, 4037-4050, 4079-4100, 4114, 4118, 4124-4150, 4158-4168, 4180-4899 (anywhere except Brisbane metropolitan area)
ACTAnywhere
TASAnywhere

Source: DIBP, migration.tas.gov.au, business.nsw.gov.au, migration.qld.gov.au, migration.sa.gov.au, australiasnorthernterritory.com.au, liveinvictoria.vic.gov.au, migration.wa.gov.au,

Customer Service Manager job description, duties and education requirements

UNIT GROUP 1492 CALL OR CONTACT CENTRE AND CUSTOMER SERVICE MANAGERS









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