| Immigration to Australia PR Visa |
MEDICAL RECEPTIONIST
Greets patients and other clients in a health facility, such as a clinic, practice, centre or surgery, and responds to personal, telephone and written inquiries and requests.
Skill Level: 4
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Source: DHA, migration.tas.gov.au, business.nsw.gov.au, migration.qld.gov.au, migration.sa.gov.au, australiasnorthernterritory.com.au, liveinvictoria.vic.gov.au, migration.wa.gov.au,
job description, duties and education requirements
| UNIT GROUP
Indicative Skill Level:
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
In Australia:
AQF Certificate II or III (ANZSCO Skill Level 4)
In New Zealand:
NZ Register Level 2 or 3 qualification (ANZSCO Skill Level 4)
At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Tasks Include:
- greeting and welcoming visitors, and directing them to the appropriate person
- arranging and recording details of appointments
- answering inquiries and providing information on the goods, services and activities of the organisation
- answering, connecting and transferring telephone calls
- receiving and resolving complaints from clients and the public
- receiving and distributing correspondence, facsimile messages and deliveries
- maintaining the reception area
- advising on and arranging reservations and accommodation
- may perform other clerical tasks such as word processing, data entry, filing, mail despatch and photocopying
Occupations:
Sources: www.abs.gov.au and DIBP |
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CLERICAL AND ADMINISTRATIVE WORKERS