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  • Skilled Occupation MANAGERS Hospitalidad al por menor y Gerentes de Servicios > Miscellaneous Hospitality, Retail and Service Managers Call or Contact Centre and Customer Service Managers Gerente de servicios al cliente




    Cargo Alternativo
    • Encargado de servicio del cliente
    • Encargado de servicio
    Salario Promedio Mensual En Dolares Por Año
    The average salary for a Customer Service Manager is $ 120,040 for male employees and $ 86,114 for female employees per year.
    Average Age: Males: 43.2 Females: 44.6 Persons: 44.2
    [See: www.abs.gov.au 1492 Call or contact centre and customer service managers - Employee Earnings and Hours, Australia, May 2016]

    Migration Strategy
    Draft CSOL: Confident Off List

    The draft CSOL is released for consultation purposes only.

    Opciones de Visa para Encargado de servicio del cliente (Gerente de servicios al cliente)

    Patrocinio del Empleador
    Permanente
    491 Visa
    Permanente
    482 TSS Visa
    Skilled Occupation
    ANZSCO Code
    Assessing Authority
    189 Visa
    190 Visa
    State
    Family
    186 Visa (DE)
    186 Visa TRT
    494 Visa
    All area
    Regional area
    Customer Service Manager
    149212
    VETASSESS
    Visa processing times-months (75%)
    9
    -
    17
    Business Visas
    Assessment
    Visa processing times-months (90%)
    12
    -
    19
      Inapplicability conditions (for a TSS visa):

    • The position has nominated annual earnings of less than AUD65,000.
    • The position: (a) is based in a front-line retail setting; or (b) predominantly involves direct client transactional interaction on a regular basis.
    • The position is in a business that has an annual turnover of less than AUD1,000,000.
    187 visa - TRT stream
    ___
    East Kimberley DAMA
    Far North Queensland DAMA
    NT DAMA
    Goldfields WA DAMA

    Customer Service Manager categories in Group C.

    Information for Employers

    Are you seeking to employ a skilled Customer Service Manager for your company?

    If finding qualified Australian staff has been a challenge, consider expanding your search to international candidates. Our extensive database of potential hires can help you find the perfect match.

    For more information or to get started, contact us at employer@deltaimmigration.com.au


    This website is in a beta testing stage and is liable to have error.
    We cannot guarantee that this information is accurate, complete or current. Please see Terms of Use


    Opciones de Patrocinio - Encargado de servicio (Gerente de servicios al cliente)
    190 Visa Sponsorship
    491 Visa Sponsorship
    New South Wales (NSW) (Sydney) State Visa Sponsorship
    NSWNSW’s Subclass 190 Visa Allocation:
    2023-24: 2,650 places
    2024-25: 3,000 places

    NSWNSW’s Subclass 491 Visa Allocation:
    2023-24: 1,500 places
    2024-25: 2,000 places
    NSWNew South Wales 190 Visa


    NSW Regional areas 491 Visa
    Pathway 1 (Stream A)
    Available to applicants who have been living and working in their nominated occupation, or a closely related occupation, in a designated regional area of NSW, for at least the previous 6 months with the same regional NSW-based employer;
    Minimum of the TSMIT salary level (prorated if under 38 hours per week): $73,150
    Pathway 2 (Stream B)
    Pathway 3
    Business Management Courses in New South Wales
    |
    Victoria State Nomination (VIC) (Melbourne)
    VICVictoria Subclass 190 Visa Allocation
    2023-24: 2,700 places
    2024-25: 3,000 places

    VICVictoria Subclass 491 Visa Allocation
    2023-24: 600 places
    2024-25: 2,000 places
    VICVictoria 190 Visa

    • Any occupation on the Department of Home Affairs skilled occupation lists is eligible to submit a Registration of Interest;
    • There are no employment or work requirements for Victorian nomination for a subclass 190 visa. If you made annual earnings claims in your Registration of Interest, if selected you will be required to provide evidence of your annual earnings in the nomination application.
    • If the applicant is living in Australia, they must be currently living in Victoria at the time of nomination to be eligible for Victorian Skilled Nominated (subclass 190) visa nomination.
    • Offshore applicants are also eligible to apply for Skilled Nominated (subclass 190) visa nomination.

    VICVictoria 491 Visa

    • Any occupation on the Department of Home Affairs skilled occupation lists is eligible to submit a Registration of Interest;
    • If the applicant is onshore, they must be living and working in regional Victoria in skilled employment at the time of nomination. This requirement does not apply to offshore applicants or recent Victorian graduates holding a subclass 500 Student visa or a subclass 485 Temporary Graduate visa.
    • The Department of Home Affairs has classified some outer suburbs of Melbourne as part of the regional Victoria
    • Eligible Postcodes in Victoria: 3211 to 3232, 3235, 3240, 3328, 3330 to 3333, 3340 and 3342,3097 to 3099, 3139, 3233 to 3234, 3236 to 3239, 3241 to 3325, 3329, 3334, 3341, 3345 to 3424, 3430 to 3799, 3809 to 3909, 3912 to 3971 and 3978 to 3996
    VICVictoria Graduates 190 Visa

    VICVictoria Graduates 491 Visa

    Business Management Courses in Victoria
    |
    Queensland (QLD) State Visa Sponsorship (Brisbane)
    QLDQueensland’s Quota for Subclass 190 Visa
    2023-24: 900 places
    2024-25: 600 places

    QLDQueensland’s Quota for Subclass 491 Visa
    2023-24: 650 places
    2024-25: 600 places
    QLDQueensland 190 Visa - Offshore



    QLDQueensland 491 Visa - Offshore

    QLDWorking in Queensland Pathway:

    • have a points-test result of 65 or higher
    • have Proficient English or higher (e.g. PTE +65, IELTS +7,...)
    • The applicant must have been living and working in Queensland for at least the last six months. This work experience must have been completed after obtaining their qualification, closely related to their nominated occupation, and for at least 30 hours per week. Additionally, at the time of submitting the EOI for Queensland nomination, the applicant must still be employed in a role that meets these criteria; and
    • Applicants need to show proof of ongoing employment (a minimum of 30 hours per week) in their nominated occupation for an additional twelve months at the time of submitting their EOI.
    QLDWorking in Regional Queensland Pathway:

    • have a points-test result of 65 or higher (inclusive of state nomination points);
    • have Proficient English or higher (e.g. PTE +65, IELTS +7,...)
    • Applicants are required to show proof of residing and working at least 30 hours per week in regional Queensland for at least the last 3 months in their nominated or closely related occupation when submitting their EOI and must maintain this employment status throughout the EOI assessment; and
    • Applicants must provide evidence of ongoing employment (minimum 30 hours per week) in regional Queensland for an additional six months at the time of submitting their EOI in their nominated occupation.
    • Eligible Postcodes: 4019–4022, 4025, 4037, 4074, 4076–4078, 4124–4125, 4133, 4183–4184, 4207–4275, 4280–4287, 4300–4301, 4303–4498, 4500–4512, 4514–4519, 4521, 4550–4575, 4580–4895
    QLDQLD Graduates Pathway - 190 visa

    This pathway is for graduates who have successfully completed a bachelor's degree or higher qualification at a university in Queensland in a priority field (including Agriculture and Environment, Engineering and Related Technologies, Education, Health, Information Technology and Natural and Physical Sciences).

    To be eligible for this pathway, the applicants need a points test result of 65 or more (including state nomination points), completed 100% of their studies in Queensland, and graduated after 1 July 2022.

    Additional Requiremnts:

    • Have at least proficient English
    • Applicants must have been living and working in Queensland for at least the last 6 months. The work experience must have been gained after obtaining the relevant qualification, in a Skill Level 1 occupation, and involve a minimum of 30 hours per week. Additionally, the applicant must still be employed in a role that meets these requirements at the time of submitting their EOI.
    • Graduates should provide evidence that their employment is ongoing for a further 12 months.
    QLDQLD Graduates Pathway - 491 visa

    This pathway is for graduates who have successfully completed a bachelor's degree or higher qualification at a university in Queensland in a priority field (including Agriculture and Environment, Engineering and Related Technologies, Education, Health, Information Technology and Natural and Physical Sciences).

    To be eligible for this pathway, the applicants need a points test result of 65 or more (including state nomination points), completed 100% of their studies in Queensland, and graduated after 1 July 2022.

    Additional Requiremnts:

    • Have at least proficient English
    • Applicants must have been living and working in Queensland for at least the last 3 months. The work experience must have been gained after obtaining the relevant qualification, in a Skill Level 1 occupation, and involve a minimum of 30 hours per week. Additionally, the applicant must still be employed in a role that meets these requirements at the time of submitting their EOI.
    • Graduates should provide evidence that their employment is ongoing for a further 6 months.
    QLD QLDQueensland 491 Visa Small Business Owner Pathway

    This pathway is designed for migrants presently residing in regional Queensland who own and operate a small business. Eligibility criteria include having an occupation listed on the Home Affairs Legislative Instrument LIN 19/051, a positive skills assessment in one of those occupations. The applicant must provide proof of sole ownership of the business; partnerships or joint ventures are not considered eligible.The applicant needs to work for the business for 30 hours per week for at least six months.

    The Small Business Owner (SBO) stream offers two distinct pathways:

    Pathway 1 - (Purchase of business) requires purchasing an existing registered business for at least $100,000, employing an Australian resident, and having the business operational for a minimum of six months before lodging an EOI. The business being bought must have been in operation at its current location for a minimum of two years just before the purchase.

    Eligible Postcodes:
    • 4370-4390, 4400-4428, 4454-4498, 4570-4571, 4580-4895 (If the usiness purchased after 1 September 2024 (date of contract)).
    • All QLD 491 regional postcodes (If the applicant has signed the contract of business purchase before 1 September 2024,)

    Pathway 2 - (Start-ups) necessitates starting and continuously running a business for at least two years, with the business generating a profit and having a turnover of $200,000 in the twelve months before submitting an EOI.

    Eligible Postcodes:
    • 4019–4022, 4025, 4037, 4074, 4076–4078, 4124–4125, 4133, 4183–4184, 4207–4275, 4280–4287, 4300–4301, 4303–4498, 4500–4512, 4514–4519, 4521, 4550–4575, 4580–4895.
    It is strongly recommended that you seek legal and financial advice before making the decision to pursue this stream.
    Business Management Courses in Queensland
    |
    Nomination by South Australia State Government (SA) (Adelaide)
    SASubclass 190 Visa Nomination Allocation for South Australia
    2023-24 Program:1,100 places
    2024-25: 3000 places

    SASubclass 491 Visa Nomination Allocation for South Australia
    2023-24 Program:1,200 places
    2024-25: 800 places
    SASouth Australia 190 Visa
    Applicant's Location: South Australia
    • Stream: South Australian Graduates
    • Minimum EOI Points: 65
    • Visa Subclass: 190/491
    • Skill-Level: Skill level 2
    • South Australian Graduate

      You must have completed a minimum Bachelor qualification in South Australia that meets the South Australian study requirements



      Eligible SA Graduates working full-time in South Australia, and in employment closely related to their nominated occupation, are able to register their interest for SA nomination.



    SASouth Australia 491 Visa
    Applicant's Location: South Australia
    • Stream: South Australian Graduates
    • Minimum EOI Points: 65
    • Visa Subclass: 190/491
    • Skill-Level: Skill level 2
    • South Australian Graduate

      You must have completed a minimum Bachelor qualification in South Australia that meets the South Australian study requirements



      Eligible SA Graduates working full-time in South Australia, and in employment closely related to their nominated occupation, are able to register their interest for SA nomination.




    Applicant's Location: South Australia
    • Stream: Skilled Employment in South Australia
    • Minimum EOI Points: 65
    • Visa Subclass: 491
    • Skill-Level: Skill level 2




    SA
    Applicant's Location: South Australia
    • Stream: Outer Regional Skilled Employment
    • Minimum EOI Points: 65
    • Visa Subclass: 190/491
    • Skill-Level: Skill level 2


    • Eligible temporary visa holders working full-time in Outer Regional South Australia, and in employment closely related to their nominated occupation, are able to register their interest for SA nomination.


    Applicant's Location: Offshore
    • Stream: Offshore
    • Minimum EOI Points: 65
    • Visa Subclass: 190/491
    • Skill-Level: Skill level 2

    • Top ranking offshore candidates who have submitted an Expression of Interest in the Department of Home Affairs' SkillSelect may be invited to apply for South Australian nomination.



    SA
    Applicant's Location: South Australia
    • Stream: Outer Regional Skilled Employment
    • Minimum EOI Points: 65
    • Visa Subclass: 190/491
    • Skill-Level: Skill level 2


    • Eligible temporary visa holders working full-time in Outer Regional South Australia, and in employment closely related to their nominated occupation, are able to register their interest for SA nomination.


    Applicant's Location: Offshore
    • Stream: Offshore
    • Minimum EOI Points: 65
    • Visa Subclass: 190/491
    • Skill-Level: Skill level 2

    • Top ranking offshore candidates who have submitted an Expression of Interest in the Department of Home Affairs' SkillSelect may be invited to apply for South Australian nomination.



    Business Management Courses in South Australia
    |
    Skilled Migration Western Australia State Nomination (WA) (Perth)
    WAWestern Australia's Nomination Quota for 190 Visa
    2023-24: 1,500 places
    2024-25: 3,000 places
    WAWestern Australia's Nomination Quota for 491 visa
    2023-24: 850 places
    2024-25: 2,000 places
    WAWestern Australia 190 Visa

    Stream: General - WASMOL Schedule 2;
    Status: Available
    Industry Sector: Administrative and Support Services
    • IELTS score of at least 6 in all bands or equivalent in other accepted language tests.

      IELTS exemption: citizens of UK, Ireland, USA, Canada and New Zealand.

    Have an employment contract for full-time employment for at least 6 months in Western Australia in the nominated (or closely related) occupation.

    WAWestern Australia 491 Visa

    Stream: General - WASMOL Schedule 2;
    Status: Available
    Industry Sector: Administrative and Support Services
    • IELTS score of at least 6 in all bands or equivalent in other accepted language tests.

      IELTS exemption: citizens of UK, Ireland, USA, Canada and New Zealand.



    Expressions of Interest will be prioritised as follows:
    • Currently residing in Western Australia
    • Currently residing offshore or in another Australian state or territory
    • Occupations in priority WA Industry sectors (in no particular order):
      • building and construction;
      • healthcare and social assistance;
      • hospitality and tourism; and
      • education and training.
    • Occupations in all other WA industry sectors
    • highest EOI points score
    • oldest EOI submission date
    WAWestern Australia Graduates 190 Visa


    Stream: Graduate;
    Status: Available

    Avaliable to applicants who have completed the following qualifications or a combination of studies from accredited educational institutions in Western Australia for at least two years (full-time and face-to-face).

    - a university or higher education qualification (registered by TEQSA). This includes a PhD, Masters, Bachelor or higher degree (Bachelor Honours Degree, Graduate Certificate or Graduate Diploma); and/or

    - a vocational education and training (VET) qualification at a Certificate III level or above (registered by ASQA).
    • IELTS score of at least 6 in all bands or OET score of at least B in all bands or TOEFL-iBT (L12/R13/W21/S18) or PTE Academic (50 in all bands) or Cambridge English Advanced (CEA) (169 in all skills)

      IELTS exemption: citizens of UK, Ireland, USA, Canada and New Zealand.



    WAWestern Australia Graduates 491 Visa


    Stream: Graduate;
    Status: Available


    Avaliable to applicants who have completed the following qualifications or a combination of studies from accredited educational institutions in Western Australia for at least two years (full-time and face-to-face).

    - a university or higher education qualification (registered by TEQSA). This includes a PhD, Masters, Bachelor or higher degree (Bachelor Honours Degree, Graduate Certificate or Graduate Diploma); and/or

    - a vocational education and training (VET) qualification at a Certificate III level or above (registered by ASQA).
    • IELTS score of at least 6 in all bands or OET score of at least B in all bands or TOEFL-iBT (L12/R13/W21/S18) or PTE Academic (50 in all bands) or Cambridge English Advanced (CEA) (169 in all skills)


      IELTS exemption: citizens of UK, Ireland, USA, Canada and New Zealand.

      Expressions of Interest will be prioritised as follows:
    • Currently residing in Western Australia
    • Currently residing offshore or in another Australian state or territory
    • Occupations in priority WA Industry sectors (in no particular order):
      • building and construction;
      • healthcare and social assistance;
      • hospitality and tourism;
      • education and training.
    • Completed a PhD or Masters qualification in Western Australia for Higher education graduates Stream / Completed a VET qualification at Advanced Diploma level in Western Australia for VET graduates Stream
    • Completed a Honours degree or other higher degree in Western Australia for Higher education graduates Stream / Completed a VET qualification at Diploma level in Western Australia for VET graduates Stream for VET graduates Stream
    • Completed a Bachelor degree in Western Australia for Higher education graduates Stream/ Completed a VET qualification at Certificate III or IV level in Western Australia for VET graduates Stream
    • Completed a VET qualification at Certificate III level in Western Australia for VET graduates Stream
    • Highest EOI points score
    • Oldest EOI submission date


    Business Management Courses in Western Australia
    |
    Northern Territory (NT) (Darwin) Government Visa Sponsorship
    NTNT’s allocation for subclass 190 visa
    2023-24: 250 places
    2024-25: 800 places

    NTNT’s allocation for subclass 491 visa
    2023-24:400 places
    2024-25: 800 places
    NTNorthern Territory 190 Visa
    _______________________________________
    Priority Occupation Stream - For Offshore Applicants
    • Financial capacity
    • Two years of skilled work experience in the past 5 years in nominated occupation
     
    - Processing times
    Offshore applicants: six to eight months
    - Cost of application: AUD 300

    NTNorthern Territory 491 Visa
    _______________________________________
    Priority Occupation Stream - For Offshore Applicants
    • Financial capacity
    • Two years of skilled work experience in the past 5 years in nominated occupation
     
    - Processing times
    Offshore applicants: six to eight months
    - Cost of application: AUD 300

    Postcodes: Entire territory (including Darwin, Palmerston, Alice Springs, Katherine and Nhulunbuy)

    NTJob Offer Stream - For Offshore Applicants
    To be eligible for this stream, offshore applicants must have a job offer from an NT business or organization that has been operating in the NT for at least 12 months. The job offer must be for a position in the applicant's nominated occupation and must be based in the NT.

    Applicants need to have at least two years of skilled work experience in the past 5 years in their nominated occupation
    NTJob Offer Stream - For Offshore Applicants
    To be eligible for this stream, offshore applicants must have a job offer from an NT business or organization that has been operating in the NT for at least 12 months. The job offer must be for a position in the applicant's nominated occupation and must be based in the NT.

    Applicants need to have at least two years of skilled work experience in the past 5 years in their nominated occupation
    NTNT Family Stream - For Offshore Applicants
    To be eligible for this stream, applicants or their partner must have an eligible relative in the NT who is an Australian citizen, an Australian permanent resident, an eligible New Zealand citizen, or holds one of the eligible visas(eg 491 494 489 visas or a bridging visa granted in association with an application for a Skilled Regional Visa subclass 887 or Permanent Residence (Skilled Regional) subclass 191 visa),

    Applicants must have at least two years of skilled work experience in their nominated occupation within the past five years;
    NTNT Family Stream - For Offshore Applicants
    To be eligible for this stream, applicants or their partner must have an eligible relative in the NT who is an Australian citizen, an Australian permanent resident, an eligible New Zealand citizen, or holds one of the eligible visas(eg 491 494 489 visas or a bridging visa granted in association with an application for a Skilled Regional Visa subclass 887 or Permanent Residence (Skilled Regional) subclass 191 visa),

    Applicants must have at least two years of skilled work experience in their nominated occupation within the past five years
    NTNT Residents
    For applicants who have been residing and working in the NT for at least two consecutive years and are able to show that the employment is available for at least a further 12 months.

    Generally, the applicant need to work in their nominated occupation or an occupation that is related to the nominated occupation.
    NTNT Residents
    For applicants who have been residing in the NT for at least 12 consecutive months; demonstrate full-time employment in the NT in an eligible occupation for at least six consecutive months immediately prior to applying for NT nomination and demonstrate that the employment is available for at least a further 12 months.

    Generally, the applicant need to work in their nominated occupation or an occupation that is related to the nominated occupation. - An exception may be considered.

    Northern Territory residents may be eligible for nomination if they have worked in a critical sector (health, aged and disabled care, education and childcare, hospitality) in the NT for a minimum of 6 months, even if they haven't been employed in their nominated or related occupation for that duration.
    NTNT Graduates in the NT
    Applicants who have completed one or more qualifications following a two-year study at an NT-based institution, either within a single tertiary course or a set of nested tertiary courses, may be eligible to apply.

    NT Graduates may apply for a 190 visa if they have lived in the NT for at least six months immediately after the date of completion of their last qualification, while holding a 485 visa or a bridging visa associated with a subclass 485 visa application;

    This requirement does not apply to graduates who completed all their Australian studies in the NT and cannot qualify for a Temporary Graduate subclass 485 visa solely because of the age limit.

    Applicants are also requird to show genuine efforts to obtain employment from an NT employer in their nominated occupation or a closely related skilled occupation.
    NTNT Graduates in the NT
    Applicants who have completed one or more qualifications following a two-year study at an NT-based institution, either within a single tertiary course or a set of nested tertiary courses, may be eligible to apply.

    NT Graduates must demonstrate genuine and consistent efforts and progress towards securing employment with an NT employer in their nominated occupation or a closely related skilled occupation..
    Australian Capital Territory (ACT) (Canberra) Visa Sponsorship
    ACTACT’s allocation for subclass 190 visa:
    2023-24: 600 places
    2024-25: 1,000 places

    ACT INVITATION ROUND - 190 Visa
    Minimum Matrix score
    Canberra residents
    Overseas applicants
    May 2024
    N/A
    N/A
    April 2024
    110
    135
    August 2024
    100
    110
    Sep 2024
    N/A
    N/A


    ACTACT’s allocation for subclass 491 visa:
    2023-24: 600 places
    2024-25: 800 places

    ACT INVITATION ROUND - 491 Visa
    Minimum Matrix score
    Canberra residents
    Overseas applicants
    May 2024
    105
    115
    April 2024
    100
    125
    August 2024
    90
    100
    Sep 2024
    N/A
    N/A
    ACTCanberra 190 Visa

    Canberra Matrix: Applicants should express an interest in applying for ACT 190 or 491 nomination by completing a score-based Canberra Matrix where they are allocated points against demonstrated economic contribution or benefit and/or a genuine commitment to be part of the ACT community.

    Canberra residents

    You must meet the following minimum criteria before you are eligible to express an interest in ACT 190 nomination:
    • you need to have resided in Canberra for a minimum of six months at the time of submitting the Canberra Matrix, and this residency must be maintained until the invitation date.
      You are allowed to live within a 30-minute commuting distance in New South Wales, such as in places like Queanbeyan, Jerrabomberra, and Googong.
    • You must meet one of the following three criteria:
      • 1 - Emplyee and/or Self-employed Your nominated occupation is on the ACT Critical Skills List; (Customer Service Manager has been in ACT CRITICAL SKILLS LIST - April 2023)

      • 2 - Emplyee on a TSS visa (457/482): You are the primary holder of a subclass 457/482 visa sponsored by an ACT employer; For the past three months, you have been employed in your nominated occupation by an ACT employer who is sponsoring you. It is not mandatory for your nominated occupation to be listed on the ACT Critical Skills List.

      • 3 - Small Business Owner You are the majority owner of a eligible registered business located in the ACT (ineligible businesses: Sub tenancy, ride-share, taxi, delivery, courier services or an on-sold business previously used to qualify for ACT nomination.)
    • It is required that you have worked for a minimum of 30 hours per week in at least 26 out of the 30 weeks preceding the submission
    • You must be in paid employment. Internships, stipends, scholarships and volunteer positions are not considered employment for this criterion.
    • Your income must not be less than the relevant award or market salary rate.
    • If you are employed by an interstate employer while working in Canberra, it is necessary to have a valid and legitimate reason for being physically based in Canberra. Working remotely or from a home office is not permissible.
    • If you are self-employed on an ABN:
      • During at least 26 out of the 30 weeks preceding the submission of the Canberra Matrix, your total taxable income needs to amount to a minimum of $1000 per week
      • you must evidence at least 12 months ACT business activity on your ABN at date of Matrix submission.
    • If you have a Spouse/Partner, they must either be a resident in Canberra or residing overseas.
    • Applicants must demonstrate at least a ‘Proficient’ level of English as defined by Home Affairs (ie IELTS result with a minimum score of 7 (L, R, W, S) or or PTE Academic with a minimum score of 65 (L, R, W, S) unless the nominated occupation is Chef or has an ANZSCO skill level 3 to 5.

    Overseas applicants

    • The nominated occupation must be on the latest ACT Critical Skills List.

      (Customer Service Manager has been in ACT CRITICAL SKILLS LIST - April 2023)

    • The applicant should possess a minimum of three years of full-time, post-graduate work experience in their nominated occupation within the last five years.
    • The applicant must hold the relevant Australian registration or licencing if it is required for their nominated occupation.
    • The applicant and any migrating dependents (except children enrolled at school in the ACT) must not have lived in Australia for the last year; and do not hold a current Australian visa (or bridging visa), except an Australian visitor visa.
    • The applicant must have access to sufficient money to fund their migration and settlement
    • In the case that the applicant has a Spouse/Partner, the Spouse/Partner must either reside in Canberra or live overseas.
    • Application Fee: $300

      • Applicants must demonstrate at least a ‘Proficient’ level of English as defined by Home Affairs (ie IELTS result with a minimum score of 7 (L, R, W, S) or or PTE Academic with a minimum score of 65 (L, R, W, S) unless the nominated occupation is Chef or has an ANZSCO skill level 3 to 5.


    ACTCanberra 491 Visa

    Canberra Matrix: Applicants should express an interest in applying for ACT 190 or 491 nomination by completing a score-based Canberra Matrix where they are allocated points against demonstrated economic contribution or benefit and/or a genuine commitment to be part of the ACT community.

    Canberra residents

    You must meet the following minimum criteria before you are eligible to express an interest in ACT 491 nomination:
    • You must be living and working in Canberra for the three months immediately before the date of Matrix submission and continue until the date of invitation.
      You also have the option to reside within a 30-minute commuting distance in NSW, for example, in places like Queanbeyan, Jerrabomberra, and Googong.
    • You must meet one of the following three criterion:
      • Your nominated occupation is on the ACT Critical Skills List; (Customer Service Manager has been in ACT CRITICAL SKILLS LIST - April 2023)
        OR
      • You are the primary holder of a subclass 457/482 visa sponsored by an ACT employer; For the past three months, it is required that you have been employed in your nominated occupation by an ACT employer who is sponsoring you.
        OR
      • You are the majority owner of a eligible registered business located in the ACT (ineligible businesses: Sub tenancy, ride-share, taxi, delivery, courier services or an on-sold business previously used to qualify for ACT nomination.)
    • Before submitting the Canberra Matrix, you must have worked a minimum of 15 hours per week for at least 13 out of the 15 weeks prior.
    • You must be in paid employment. Internships, stipends, scholarships and volunteer positions are not considered employment for this criterion.
    • If you are employed by an employer from another state while working in Canberra, there must be a legitimate reason for your presence in Canberra. Remote work or working from a home office is not allowed in this situation.
    • You may also work for more than one ACT employer or be self-employed on an ABN.
      If you are self-employed on an ABN:
      • Your total (taxable) income must be at least $520 pw in at least 13 out of the 15 weeks before Canberra Matrix submission.
      • You need to have at least 12 months ACT business activity on your ABN.
    • If you have a Spouse/Partner, they must either be a resident in Canberra or residing abroad.
    • You need to satisfy the Department of Home Affairs' requirement for 'competent' English, unless your assessing authority demands a higher level.

    Overseas applicants

    • The nominated occupation must be on the latest ACT Critical Skills List.

      (Customer Service Manager has been in ACT CRITICAL SKILLS LIST - April 2023)

    • The applicant must possess a minimum of one year of full-time, post-graduate work experience in their nominated occupation within the last five years.
    • The applicant must hold the relevant Australian registration or licencing if it is required for theie nominated occupation.
    • The applicant must have conducted research on the ACT labor market and be content that they possess employable skills in Canberra, and their background aligns with the needs of the ACT economy.
    • The applicant and any migrating dependents (excluding children enrolled at school in the ACT) must not have resided in Australia for the past year and should not hold any current Australian visa (or bridging visa), with the exception of an Australian visitor visa.
    • The applicant must have access to sufficient money to fund theie migration and settlement
    • In the case that the applicant has a Spouse/Partner, the Spouse/Partner must either reside in Canberra or live overseas.
    • Application Fee: $300

      • You need to satisfy the Department of Home Affairs' requirement for 'competent' English, unless your assessing authority demands a higher level.


    ACTACT Streamlined PhD nomination 190 Visa



    Canberra residents- You are eligible to apply for ACT streamlined PhD nomination if you have:
    • Lived in Canberra for at least 12 months at time of invitation.
    • Completed a PhD at an ACT university.
    Interstate resident- If you are living in another state or territory, you are eligible to apply for ACT streamlined PhD nomination if you were awarded a PhD from an ACT university within the last two years.

    Overseas applicant- If you are living overseas, you are eligible to apply for ACT streamlined PhD nomination if you were awarded a PhD from an ACT university within the last two years.
    ACTACT Streamlined PhD nomination 491 Visa



    Canberra residents- You are eligible to apply for ACT streamlined PhD nomination if you have:
    • Lived in Canberra for at least 12 months at time of invitation.
    • Completed a PhD at an ACT university.
    Interstate resident- If you are living in another state or territory, you are eligible to apply for ACT streamlined PhD nomination if you were awarded a PhD from an ACT university within the last two years.

    Overseas applicant- If you are living overseas, you are eligible to apply for ACT streamlined PhD nomination if you were awarded a PhD from an ACT university within the last two years.
    Business Management Courses in ACT
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    Tasmanian (TAS) (Hobart) Government Visa Sponsorship
    TASAllocation of Nomination Quotas for Subclass 190 Visa in Tasmania's
    2023-24 Program: 600 places
    2024-25: 2100 places

    TASAllocation of Nomination Quotas for Subclass 491 Visa in Tasmania's
    2023-24 Program:600 places
    2024-25: 760 places
    TASTasmania 190 Visa

    Nomination Criteria:
    • Tasmanian Skilled Employment Pathway (Long-term employment option):

      The applicant must have been working in Tasmania for 15 months immediately prior to the application for state nomination in an occupation closely related with the applicant's skills assessment (for a minimum of 20 hours per week);

      The applicant must currently be living in Tasmania;

      The applicant's dependants must not be living in another Australian state or territory;

      The employer must be a well-established business that has been actively operating in Tasmania for the past 12 months;

      A genuine need for the position should be satisfied (including a minimum 12-month contract with at least 3 months remaining at the time you apply for nomination).

      The employment must be in an occupation listed on the Tasmanian Onshore Skilled Occupations List (TOSOL)

      Subcontractors may be eligible for this pathway if they have a related skills assessment and at least 15 months business activity in Tasmania.

    • Tasmanian Skilled Graduate Pathway: Available to Tasmanian international graduates who enrolled in a Tasmanian tertiary institution, have been living in the state for at least two calendar years and have completed a course of study be listed on CRICOS with a duration of at least 92 weeks. The course undertaken must be full time and on-site in Tasmania.

      The applicant must be living in Tasmania at time of application and intends to continue living in Tasmania. The study must be:
      • a degree (bachelor, masters or any higher degree), or a diploma or higher (standard, advanced, associate or graduate); or
      • at least Certificate III related to an ANZSCO Major Group 3 or Group 4 occupation, and be listed on CRICOS with a duration of at least 92 weeks.
    • Tasmanian PhD candidates Pathway: Tasmanian PhD candidates who have not completed an undergraduate degree in Tasmania are eligible in this pathway after living in Tasmania and completing at least 2 years of their PhD discipline in Tasmania.
    • Tasmanian Established Resident Pathway: The applicant must have been living in Tasmania for at least 3 years and meets one of the following:

      - Currently be employed in Tasmania in an ANZSCO Skill Levels 1-3, including a cumulative 12 out of the last 24 months (a minimum 20 hours per week on average).

      - Currently be employed in Tasmania, including a cumulative 18 months in the last 3 years, in an ANZSCO Skill Level 4 or 5 (a minimum 20 hours per week on average).
    • Tasmanian Business Operator Pathway (190 Visa Stream): The applicant must have been living in Tasmania for at least 3 years and have operated a business for at least the last 2 years with taxable earnings equivalent to the Temporary Skilled Migration Income Threshold (currently $73,150).


    Processing Time: 6 weeks

    Sponsorship Fee: $360 + GST


    TASTasmania 491 Visa

    Nomination Criteria:
    • Tasmanian Skilled Employment Pathway: The applicant must have been working in Tasmania for six months immediately prior to the application average a minimum of 20 hours per week;

      The employment does not need to be related to the skills assessment subject to having relevant qualifications or experience consistent with the ANZSCO definition for that role.

      If the applicant is working in a role classified at ANZSCO Skill Level 4 or 5, they are required to have a minimum of twelve months of work experience in Tasmania immediately before submitting their application;
      The applicant's employment must be ongoing, lasting at least six months beyond the application date. The applicant must have relevant qualifications or experience consistent with the ANZSCO definition for that role. Furthermore, there must be a genuine and demonstrated severe labor recruitment difficulty for the position.

      The applicant must currently be living in Tasmania; The applicant's dependants must not be living in another Australian state or territory;

      The employer must be a well-established business that has been actively operating in Tasmania for the past 12 months; A genuine need for the position should be satisfied (including a minimum 12-month contract with at least 3 months remaining at the time you apply for nomination).

      Subcontractors may be eligible for this pathway if they have a related skills assessment and at least 12 months business activity in Tasmania.

    • Tasmanian Skilled Graduate Pathway: Available to Tasmanian international graduates who have been living in the state for at least one calendar year from the commencement of their course and for the duration of their studies.

      The course undertaken must be full time, on-site in Tasmania and be either a bachelor or any higher degree, a diploma, an advanced diploma, or a minimum Cert III related to an ANZSCO Major Group 3 or Group 4 occupation, and be listed on CRICOS with a duration of at least 40 weeks.

    • Tasmanian Established Resident Pathway: The applicant must have been living in Tasmania for at least 2 years (with no more than 50 per cent of total Australian residence period spent in another Australian state or territory) and currently be employed in Tasmania in either:
      - a role equivalent to ANZSCO Skill Level 1-3, including a cumulative 6 months experience at the same level in the last 12 months (a minimum 20 hours per week), or
      - a role equivalent to ANZSCO Skill Level 4 or 5, with a cumulative 12 months experience at the same level or higher in the last 18 months (a minimum 20 hours per week).

    • Tasmanian Business Operator Pathway: The applicant must demonstrate that they have established and operated a business (solely owned or co-owned with spouse) in Tasmania for at least 12 months
      The applicant's business must have provided a personal taxable income to them of at least 85 percent of the Temporary Skilled Migration Income Threshold (i.e. currently $62,178)
      Massage therapy business owners are required to possess a relevant skills assessment and a verifiable health fund provider number.
      Subcontracting business owners are not eligible for consideration under this pathway.

    • Overseas Applicant (Job Offer) Pathway: The applicant must have been offered a formal employment opportunity in Tasmania that closely aligns with their nominated occupation.
      The applicant or any of their dependents should not have resided in any other Australian state or territory within the past 12 months.
      The applicant's employer must have a well-established business that has been actively running in Tasmania for a minimum of 12 months.
      The applicant's salary and working conditions must be equal to or better than what would be offered to an Australian citizen or permanent resident, with the salary at least matching the local market salary rate.
      Massage therapist roles should be situated in either a hospital, aged or disability care environment, or an allied healthcare setting, such as a physiotherapy clinic.

      Processing Time: 6 weeks

      Sponsorship Fee: $360 + GST

      Eligible Postcodes: Entire territory (including Hobart, Launceston, Devonpor, Burnie, Kingston, Ulverstone, Wynyard, George Town and Sorell)
    Business Management Courses in Tasmania
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    Source: DHA, migration.tas.gov.au, business.nsw.gov.au, migration.qld.gov.au, migration.sa.gov.au, australiasnorthernterritory.com.au, liveinvictoria.vic.gov.au, migration.wa.gov.au,







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